These Terms and Conditions apply to the provision of all Coaching Programmes, workshops, packages, whether virtual or in-person and to any contractual agreement between a client or clients and Dr. Beth Dawson Coaching, Paris (the coach) France.
These Terms and Conditions along with our Privacy Policy and Website Terms of Use represent the entire agreement between Dr. Beth Dawson and the client/s and apply to the exclusion of any other terms that the client may try and impose or incorporate or which may be implied by trade, custom, practice or in any previous course of dealings. For the avoidance of doubt these Terms and Conditions shall take priority over any other documents in the event a conflict arises.
PRIVACY POLICY
This privacy policy sets out how we use and protect any information that you give to us when you provide your details via email or any other media.
We are committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.
We may collect the following information:
- Contact information including email address
- Personal information in relation to the particular service you asked us to deliver (this includes personalinformation that is pertinent to giving you the correct advice about which coaching package or course would be most suitable)
- Personal relevant information such as dates of birth of you or your family
- Other information relevant to client surveys and/or offers.
What we do with the information we gather
- We require this information to understand your needs and provide you with the best service and information
- We may send newsletters, new events, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for research purposes and/or testimonials. We may contact you by email or phone.
How long do we keep your data?
We will retain records for a period of six years if you are a client.
Where your information was collected solely for marketing purposes we will keep this data until you notify us that you no longer wish to receive any newsletters from us. If you no longer wish to receive our emails, you can inform us at any stage and we will remove you from our contact list.
As part of ensuring we are providing the right service to you, we may use your information to pursue legitimate interests in a way which would reasonably be expected as part of running our business and supplying services. This will be done in a way that does not materially impact your rights, freedom or interests.
Sharing your personal information
We will never share any of your information with other organisations or third parties.
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
We do not share data outside of the EEA.
Security
- We are committed to ensuring that your information is secure at all times.
- In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and electronic and managerial procedures to safeguard and secure the information we collect.
Controlling your personal information
- You will have the option to unsubscribe from our emails or you can contact at any time to have your information removed.
- You may request details of personal information which we hold about you.
- If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
- You have the right to restrict the processing of your personal information in certain circumstances, including if you have contacted us regarding the accuracy of your information or have objected to processing.
- You have the right for your personal information to be provided to you in a commonly used electronic format so that you can move, copy or transfer the information easily to another data controller.
If you would like to exercise any of the rights above, please email
COACHING PACKAGES, WORKSHOPS, COURSES
When working together you (the client) understand and agree to the following –
- I will receive tools and develop skills to support me in putting the principles of NLP, Positive Psychology and Non-Violent Communication into practice and it is my responsibility to use them.
- I am responsible for contacting my GP about any health concerns.
- I give permission for my coach to stop coaching sessions at any moment if the coach feels it is In this case, the coach will refund all sessions that have been paid for but not used.
- If I am receiving treatment from my GP, or any other medical provider, I should check that coaching is compatible with any other treatment I am receiving. My coach will be happy to liaise with anyone from my medical team if I wish for them to do so.
- It is important that I tell my coach about any medical diagnoses I have that may affect coaching sessions.
- Recording consultations using any form of electronic media is not allowed without the written permission of both me and my coach.
- I agree to the following definition of Coaching: Coaching is a professional relationship in which the coach works together with a client or client alone or in a group setting, facilitating discussions meant to clarify areas that the client or clients would like to improve, and to help the client or clients work toward achieving their desired outcomes in those areas. The goal of the coach is to help clients come up with their own answers to their concerns.
- I agree that coaching is distinct from therapy, in that while discussions in coaching sessions may address certain obstacles that the coach may suspect are keeping a participant from achieving their goals, under no circumstances will the coach provide therapy, nor will the coach render any medical or psychological advice or engage in any activity or practice that may require specialised training and/or licensing.
- I agree to the following definition of consulting: Consulting provides clients with specific advice, strategies, tools or support.
- I understand that it is my responsibility to attend the coaching sessions (online or in-person) as arranged and any alternative or replacement dates or times shall be offered at the discretion of the coach if you are unable to attend for whatever reason. For reasons of confidentiality, coaching sessions will not be recorded.
- I will provide the coach with all the necessary information, and I am solely responsible for creating, implementing and maintaining my own physical, mental, spiritual and emotional well-being, decisions, choices, and actions, including those that arise out of or in any way relate to or result from the coaching relationship.
- As such, I agree that the coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any coaching services provided.
Teenagers and young people – consent
We will only advise, coach or consult with clients under sixteen years of age with the explicit permission from the parent or guardian. Clients aged 14-16 years will be able to choose whether they would like their parent or guardian present during consultations. It is often easier to build a trusting practitioner-client relationship when matters can be discussed privately. However, the parent or guardian will be informed about anything that warrants their attention or a medical intervention.
Dr. Beth Dawson is certified to work with children from the age of 13 upwards and is permitted to work with minors (DBS checked in France and the UK). Dr. Dawson is required to have DBS (and French equivalent) checks on a yearly basis, as a requirement of her work in the Sorbonne University, Paris.
For any questions please email
Bdg Consultancy agrees to the following terms:
We shall deliver all coaching and consulting with due care and skill, consistent with best practices and standards applicable within our marketplace and shall ensure that the content of the sessions is of satisfactory quality, fit for purpose and as described.
We agree not to disclose to any third party that you are engaged in a coaching programme or sessions, unless you are happy for us to do so.
We agree to comply with all relevant regulations, guidance, standards and codes of conduct that apply or are relevant within the coaching industry. We hereby agree to conduct ourselves professionally and maintain the ethics and standards set by the International Coach Federation and the UK Association of Coaching (of which we are a certified member) accessible at the following URLs:
https://coachingfederation.org/ethics/code-of-ethics
https://www.associationforcoaching.com/
In delivering coaching sessions, we may engage the services of other third-party providers as we deem necessary.
We reserve the right to amend, revise or make changes to any of our coaching packages and programmes or cancel, amend, change or reschedule any part, as is reasonably required by us without any notice to you. Where changes or amendments are made, we shall ensure that all packages and programmes still match the general description provided to you at the time of your sign up. We shall not be liable for any changes or cancellations that are made to any of our packages or programmes.
We may provide our own materials, information, resources, data and other content. By signing up to our packages and programmes the client agrees and accepts that all such material remains our confidential and proprietary intellectual property and belongs solely and exclusively to us and can only be used by the client in connection with their personal use and should not be copied, disclosed, or used for any commercial reasons without our express consent.
We will not offer advice in any area in which we are not qualified, and will, upon request, assist the client in finding a trained or licensed professional for any matter that is outside our scope of expertise. Any information, support and guidance we provide to you is given with the best intentions, but we are not liable if the client does not feel it is effective.
In the event that we give you access to an online portal (the “Learning Platform”), we may be required to undertake changes or amendments to the Learning Platform, which includes updates and unexpected maintenance. In addition, the company that owns the Learning Platform may also be required to undertake maintenance or have technical issues. We shall not be liable for any lack of accessibility to the Learning Platform which is caused by routine or unexpected maintenance by the external provider or ourselves.
Bdg Consultancy is not responsible for or liable for any of the content or the learnings from coaching sessions or programmes.
We respect your privacy and confidentiality. Where the Coaching Programme includes group sessions, access to a private WhatsApp group or other private group or members area, you agree:
- to act in a reasonable and responsible manner at all times when accessing the private groups or areas or during any group Sessions and not to act in a manner which may cause offence, distress or alarm to any other Clients; and
- not to canvass, promote or advertise your products or services to any of our employees, contractors or Clients, or use your participation in the Group Programme or access to the Group Programme to canvass, promote or advertise your products or services without our express consent.
- not to record sessions, for your personal use or otherwise;
- not to share information, whether expressed to be confidential or not, that is shared by another client about themselves or their children;
- not to capture or share images of any other client or that include any other client without that client’s express permission.
In the event you have any concerns as to any aspect of our delivery of the coaching sessions then you agree to notify us of such concerns by email to as soon as possible. We agree that, upon receipt of such notification by email, we shall use reasonable efforts to work with you to resolve your concerns.
CANCELLATION AND PAYMENT POLICY
We are committed to providing our services within a timely manner. Unfortunately, when a client cancels without giving enough notice, a coaching session becomes available that may not be filled and any room rental fees will still be payable for face-to-face appointments. For this reason we implement the following cancellation policy:
You have the right to cancel your appointment with us at any stage via phone or email or text.
Cancellations until 24 hours before the appointment are free of charge.
Cancellations within 24 hours of your appointment incur a 50% charge of the session fees.
No shows without cancellation incur the full session fee.
If the client has to cancel their appointment we will endeavour to reschedule the session at a mutually convenient new time.
Nothing in this Agreement seeks to excuse or limit the clients’ legal rights as a consumer.
During the term of this Agreement and at any time thereafter, the client agrees to take no action which is intended, or would reasonably be expected, to harm us or our Clients, or our reputation or which would reasonably be expected to lead to unwanted or unfavourable publicity to us or our Clients.
In the event a dispute arises in connection with this Agreement and the provision of the coaching services provided which is incapable of being resolved by mutual consent then we both agree to submit the matter for mediation by an independent mediator.
You agree that no modification or variation to this Agreement shall be effective unless in writing and signed by us both.
You fully understand the above and agree that our professional relationship will be based on the content of this document. You understand that that all the information we share during this professional relationship is confidential and to the best of both our knowledge, true and correct.
On sharing this form, your coach adheres to these Terms of Engagement.
On accepting this form you the client are agreeing to the same Terms of Engagement.
Please contact the coach at if you have any questions or concerns about this.
